Services
Six functions.
Each one calibrated to convert.
We don't bolt on services we can't deliver. Every line item below is a discipline we run daily for dealerships across the US — measured, audited, and reported every week.
Inbound BDC
Live answering on every sales and service line during US business hours. Bilingual qualification, CRM logging, and instant handoff to the right person on your floor.
Learn moreOutbound Follow-Up
Internet leads, missed test drives, service no-shows, lapsed contracts. We work every list daily with the cadence and persistence the data shows actually converts.
Learn moreAppointment Setting
Confirmed appointments with full prep notes — vehicle interest, trade details, financing posture, urgency signals. Your sales team walks in ready, not cold.
Learn moreOverflow & After-Hours
Surge coverage when your in-house BDC is buried. After-hours pickup so weekend traffic doesn't roll to voicemail. Same systems, same scripts, seamless to the caller.
Learn moreService Drive Support
Recall outreach, declined-service follow-ups, RO confirmations, and CSI follow-through. The fixed-ops calls that drive ROs but never seem to get made.
Learn moreBilingual Coverage
Native-fluency English and Spanish on every call, no language line, no awkward transfers. A real edge in markets where 30%+ of inbound is Spanish-speaking.
Learn moreWhat you get with every engagement
Four things we won't budge on.
Dedicated agent pod
Same trained team on your account every week. No round-robin, no quality drift.
Recorded & scored calls
100% of conversations logged, with weekly QA scoring against your scripts and KPIs.
CRM-native workflow
We work inside your DMS or CRM — VinSolutions, eLead, DealerSocket, CDK — not a parallel spreadsheet.
Performance reporting
Weekly dashboards showing pickup rate, conversion, appointment-set rate, and revenue impact.
Stop losing leads
Your competitors are answering the calls
your team is missing.
See what 100% pickup, sub-60-second response times, and weekly QA reporting look like for your store. We'll show you the gap in a 20-minute call.